Responsible Gaming —
Your safety is our
top priority
At be345, entertainment is always meant to be enjoyed in a controlled and mindful way — we are with you at every step.
What is responsible betting at be345?
be345 believes that online betting and casino gaming are truly enjoyable only when played with full awareness, in a controlled and responsible way. The mental and financial wellbeing of every player on our platform matters most to us.
The core principle of responsible gaming is that playing is for entertainment, not as a sole source of income. At be345 we want you to always stay in control of your own decisions. That is why we put a range of practical tools in your hands — from deposit limits to self-exclusion — to help you monitor and manage your gaming habits.
Remember, winning and losing are both a normal part of gaming. If you ever feel that playing is affecting your daily life, family, or finances, contact the be345 support team right away. We are always here for you.
Our safety tools
Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately. A waiting period applies before any limit can be increased.
Time-Out Feature
If you feel you need a break, use the time-out feature at be345. You can temporarily suspend your account for a set period (from 7 days up to 90 days) so you can rest comfortably.
Self-Exclusion
If you feel you need a longer break, apply for self-exclusion. With this option your account will remain closed for an extended period, and no promotional communication will be sent during that time.
Session Time Reminder
After a set amount of time, be345 will automatically remind you how long you have been playing. Use these reminders to stay aware of your gaming time.
Betting History Review
You can view your full transaction and betting history from your account dashboard at any time. Review your records regularly and stay aware of your spending patterns.
24/7 Support Team
The be345 trained support team is always ready. For any concern or issue, get assistance in Bengali and English via live chat or email — day or night, any time.
Recognise the warning signs
It is important to understand when betting may be becoming a problem. If any of the signs below apply to you, pause and seek support.
- You find yourself repeatedly placing larger bets to try to recover money you have lost.
- You are spending time betting while neglecting responsibilities to family, friends, or work.
- You are hiding or concealing how much you spend on betting from others.
- You continue betting even when you cannot cover your essential daily expenses.
- You feel restless, irritable, or anxious when you are not playing.
- You have tried to stop betting but keep failing to do so.
If these signs appear, do not delay — contact the be345 support team. We will help you with complete confidentiality.
Stay in control yourself — practical guidelines
Set a budget
Before playing at be345, decide the maximum amount you are willing to spend. Only spend money you can afford to lose. Never treat betting as a source of income.
Stick to a time limit
Decide how long you will play before you start. Take a break when the session ends and spend time with family. Keep be345's session reminder on so you stay aware of the time.
Review your records regularly
Log in to your be345 account and review your betting history once a week. Analyse your spending amount and patterns, and adjust your deposit limit if needed.
Talk to someone close to you
Let a family member or trusted friend know about your betting habits. Being open makes it easier to hold yourself accountable. If someone expresses concern, listen carefully.
For users aged 21 and over only
The minimum age to bet and play casino games at be345 is 21. Age is verified when opening an account. We firmly discourage participation by minors. If you believe a minor you know is using be345, please contact us.
Need support? We are here
Contact the be345 support team
If you feel betting is becoming a problem — or someone you know is struggling — the be345 trained team will listen with complete confidentiality and provide appropriate support. Contact us:
Seeking help is a sign of strength, not weakness. be345 is always committed to your wellbeing.
Frequently Asked Questions
Enjoy safely — with be345
Play responsibly and explore be345's top game categories. Check the FAQ for any questions or speak directly with the support team.